Latest as of: 1st July 2024
Introduction
Welcome to Geek Space Private Limited and our website is https://geek-space.in.
Geek Space Private Limited (“us”, “we”, or “our”) operates Geek Space Business Centre, geek-space.in & its subdomain and apps (hereinafter referred to as “Service”). Our Privacy Policy governs your visit to our apps and websites, and explains how we collect, safeguard and disclose information that results from your use of our Service.
We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“agreement”).
Who we are
Geek Space Private Limited and/or its affiliated entities are responsible for the processing of your Personal Data as described in this Policy, and, unless otherwise specified, act as the controller of such Personal Data. That means that Geek Space determines “why” and “how” your Personal Data is collected and used. The Geek Space entity that controls your Personal Data may differ depending on where you reside and/or where you interact with us.
A reference to “Geek Space”, “Geek Space Business Centre”, “we”, “our” or “us” is a reference to the relevant Geek Space entity that is the controller of your Personal Data.
NOTE: Certain Geek Space locations may be owned and/or operated by a third-party (“Licensee”) under a licence or similar agreement with Geek Space. Geek Space acts as an independent controller in relation to our Licensees, and we are not responsible for the privacy or data security practices of our Licensees, which may differ from those explained in this Policy.
Personal Data we collect
As a provider of flexible workspace solutions, we collect different types of Personal Data about you based on how you interact with us and the products and services you access and use. The different types of Personal Data we may collect can be categorized into:
- Contact information Data such as your name, email address, physical address, phone number, date of birth, employer or educational institution name and your title or role (as that information relates to your use of our products and services) and other contact information.
- Supplemental Identification (ID) Information Data such as your government-issued identity document, photo and other information collected for identity, age verification and fraud prevention purposes.
- Account Information Data associated with your Geek Space account, such as username, password, profile picture and designated Geek Space membership location.
- Payment Information Data about your billing address and method of payment such as bank details, credit, debit or other payment card information.
- Activity & Usage Information Data associated with your activity and use of our products and services, including
- Membership Activity & Usage Information data associated with your membership activity and use of our workspaces such as key card and/or mobile key access data (i.e. date and time of arrival or scan at access point), desk, office and room booking data, printer usage data, credit usage data, desk location data and other information relating to your membership activity and use of our workspaces and membership products and services.
- Security Information Data such as your image and video footage captured by closed circuit television (CCTV), your access data logs, data collected about you in connection with security incidents that involve you and other information relating to the safety and security of our locations.
- Vehicle Information Data associated with your vehicle to enable you to park at our locations, such as your vehicle registration and licence plate numbers.
- Event Information Data collected for purposes of registration and participation in events and webinars, such as attendee badge information (e.g., name, title and company name and image), email address, photographs and videos captured during events.
- Device, Internet & Network Activity Information Data from which your device could be identified, such as device ID or other unique identifiers, or about your device, such as browser type, your geolocation information (taken through your mobile device’s GPS signal, browser’s Wi-Fi signal or Bluetooth technology, if your device settings allow for this), IP address, MAC address, data and other information relating to your device and activity on and use of our websites, mobile applications, emails and online content, to the extent such data is considered Personal Data under applicable data protection laws.
- Third-Party Membership Data associated with your third-party memberships or loyalty programs, such as airline and hotel affiliations and other similar information collected to enable points to be allocated to your associated rewards programs.
- Other Personal Data such as the content of your communications with us, including interactions with customer support and our social media channels, participation in surveys, questionnaires, contests or other promotional offers, data you provide when you sign up to receive news, promotions or other marketing communications from us or our partners and any other information you voluntarily provide to us.
- Medical & Health Information Data collected in connection with incidents or medical emergencies involving you at our locations.
How we collect your personal data
We collect most of your Personal Data directly from you. The categories of Personal Data that we collect depends on how you interact with us. For example, you may provide us Personal Data when you sign up or activate a Geek Space membership, contact us or inquire about our products or services, access our locations, use our mobile applications, participate in surveys, interact with our websites, attend or take part in events or webinars or provide services to us. You may not always be required to provide Personal Data that we request. If you do not wish to provide your Personal Data to us, you may choose not to do so or opt-out of our processing of your Personal Data when this option is offered to you. However, you should be aware that if you do not provide Personal Data that we request, we may not be able to provide you with our products or services or respond to your requests for which the provision of such Personal Data is necessary.
We may automatically collect your Personal Data, which we may observe or detect without directly asking you to provide the information to us. As is common practice among businesses that operate online and through technology, this will mainly include information gathered automatically through your activity on and use of our websites, mobile applications, emails and online content. This information includes Device, Internet and Network Activity Information and other information collected through cookies, web beacons and other similar technologies.
Who we share your personal data with
We consider the protection of your Personal Data to be a vital part of our relationship with you; therefore, we do not sell your Personal Data to third parties. There are, however, certain circumstances in which we may disclose, transfer or share your Personal Data with certain third parties (“Third Parties”) as set forth in this Policy.
We use third-party companies, vendors, agents and contractors (“Service Providers”) to perform services or business-related functions on our behalf or to assist us with the provision of our products and services. We may share your Personal Data with such Service Providers as necessary for them to perform or provide services on our behalf. For example, we engage Service Providers to provide data hosting, payment processing, marketing, online advertising, communications, infrastructure and IT services, research and analytics, customer service, surveys, data enhancement, fraud prevention (including anti-money laundering (AML) checks), website analytics, CRM services, network and information security and technical support. Service Providers are contractually bound to implement appropriate security measures to protect the Personal Data in their possession and to process the Personal Data consistent with this Policy. Service Providers are not authorized to use or disclose your Personal Data for their own purposes and are contractually bound to process Personal Data only as necessary to perform or provide services on our behalf and in accordance with our documented instructions.
We may share your Personal Data with our professional advisors, including our lawyers, bankers, auditors and insurers who provide consultancy, legal, banking, auditing, insurance and accounting services to us. Our professional advisors are subject to appropriate obligations of confidentiality (whether contractual or statutory) with respect to Personal Data.
We may share your Personal Data with organizers, hosts and sponsors (“Sponsors”) when you register for, attend or take part in events, webinars, programs, promotions or contests associated with such sponsors. For example, if you input your name and email address into a web form for an event, webinar, program, promotion or contest, the associated Sponsor will receive that information. Sponsors that receive your information may send you communications, which may be subject to their own privacy policy. We are not responsible for the privacy or data security practices of such sponsors, which may differ from those explained in this Policy. You should refer to the Sponsor’s privacy policy and direct any privacy or data security questions directly to them.
Third Parties Involved In Business Transactions. If we engage in a merger, acquisition, bankruptcy, dissolution, reorganization, sale of some or all of our assets or stock, financing, public offering of securities, acquisition of all or a portion of our business, a similar transaction or proceeding, or steps in contemplation of such activities, your Personal Data may be shared or transferred, subject to standard confidentiality arrangements.
Other Third-Party Disclosures. We may share your Personal Data: (i) at your direction or with your consent, (ii) if required to do so by law in order to, for example, respond to a subpoena or request from law enforcement, a court or a government agency (including in response to public authorities to meet national security or law enforcement requirements) or (iii) in the good faith belief that such action is necessary to: (a) comply with a legal obligation, (b) protect or defend our rights, interests or property or that of our employees, agents, members, customers and other third parties, (c) prevent or investigate possible wrongdoing in connection with our products and services, (d) enforce our terms and conditions, policies and agreements, (e) act in urgent circumstances to protect the personal safety of you, other individuals or the public or (f) protect against legal liability.
Personal Data Retention
We retain Personal Data for a period of time consistent with the original purpose of collection or as long as required to (i) comply with a legal obligation, (ii) protect or defend our rights, interests or property or that of our employees, agents, members, customers and other third parties, (iii) prevent or investigate possible wrongdoing in connection with our products and services, (iv) enforce our terms and conditions, policies and agreements, (v) protect against legal liability or (vi) pursue legitimate interests or essential business purposes. We determine the appropriate retention period for Personal Data on the basis of the length of time we have an ongoing relationship with you (e.g., for as long as you have an account with us or keep using our products and services), the amount, nature, and sensitivity of the Personal Data being processed, the potential risk of harm from unauthorized use or disclosure of the Personal Data, whether we can achieve the purposes of the processing through other means, and on the basis of applicable legal obligations (such as applicable statutes of limitation).
Personal Data Security & Storage
We use appropriate technical and organizational measures to protect your Personal Data against accidental or unlawful destruction, loss, alteration, and unauthorized disclosure or access.
Such measures take into account the nature of the Personal Data and the processing and the threats posed. While we endeavour to implement generally accepted security measures, no method of storage or transmission is 100% secure. In the event of a security incident, we will notify regulators and/or you as required by applicable laws and regulations.
How long we retain your Personal Data
- Obtain confirmation whether your Personal Data is being processed by us, and where that is the case, access to such Personal Data (and related details).
- Obtain rectification of inaccurate Personal Data and to have incomplete Personal Data completed.
- Obtain erasure or deletion of your Personal Data.
- Receive your Personal Data in a structured, commonly used and machine-readable format and to transmit such data to another controller where feasible.
- Withdraw your consent at any time, to the extent we rely on your consent as the legal basis for processing your Personal Data (without affecting the lawfulness of the processing based on such consent prior to your withdrawal or processing based on reliance on a legal basis other than consent);
- Lodge a complaint with the applicable supervisory authority.
You will not be discriminated against for exercising any of your rights described in this Policy. Please note that these rights may be subject to further conditions, limitations and/or exemptions under applicable data protection laws.
Children and Personal Data
Our products and services are not directed at children. We do not knowingly collect Personal Data from children under the age of 16, or such other applicable age of consent for privacy purposes in relevant individual jurisdictions, unless (a) we have obtained consent from a parent or guardian, (b) such collection is subject to a separate agreement with us or (c) the visit by a child is unsolicited or incidental. If you are a parent or guardian and believe your child has provided us with Personal Data without your consent, please contact us, and we will take steps to delete their Personal Data from our systems.
Changes to this policy
From time to time, we will update or modify this Policy, in our sole discretion, to reflect changes in legal and regulatory requirements and our business practices. The updated Policy will be posted to this website with a change to the date (located at the top of this Policy). We encourage you to review this page periodically to stay informed, especially before you provide Personal Data. In circumstances where we make updates or modifications to this Policy that materially alter your privacy rights, we will provide additional notice, such as via email or with in-service notifications, as required by law. The updated Policy will take effect immediately after being posted or as otherwise notified by us. Your continued relationship with us or your continued use of our website, products or services after any such updates take effect will constitute acknowledgement and (as applicable) acceptance of the updated Policy.